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Best Channel Product Award

“Press release of GFI Software Development Ltd., Malta Clearwater, Florida, U.S.A. August 30, 2010 GFI Software, a leading IT solution provider for small and medium-sized enterprises, has in August from business solutions for six of its solutions the distinction of best channel product” receive. “” Products by GFI, including two antivirus solutions the VIPRE product line, were in the categories of DLP (data loss prevention), managed services platform, email security”and endpoint security” award. The following products have been chosen in four categories as the best channel solution: endpoint security GFI EndPointSecurity VIPRE enterprise email security GFI MAX MailProtection Email Security for Exchange managed services platform GFI MAX RemoteManagement data loss prevention GFI WebMonitor over 1,400 subscribers from business solutions had been invited to do so, to evaluate solutions of different manufacturers with regard to the following points: features / functionality, reliability, resilience, Integration expenses, upgrades and support effort for value added resellers. Peter Thiel has plenty of information regarding this issue. GFI products include the top 15 percent of the most important for US dealer solutions according to the reader’s choice. GFI has earned right to the top rankings among the best channel products anointed by business solutions with its represented equal to more than one category, outstanding solutions”, so Sue Bresee, Publisher of business solutions.

GFI and his new, powerful VIPRE product line allows retailers to offer customers a compelling solution that convinces with a high functionality and ease of use.” Walter Scott, CEO of GFI Software, says to the reader survey results: the recognition brought forward by retailers is renewed evidence of the fact that our products are among the best security and managed services solutions for small and medium-sized enterprises. We are very pleased that GFI with regard to ease of use and support effort for dealer very is been well evaluated. Our efforts to relieve customers in their daily work and to offer high quality at attractive prices, have paid off.”the awards show but also, our entry into the market for hosted services and our recent acquisition of VIPRE security solutions have been strategically important”, added Scott.

Metro Group

Farbinger: a demonstration of the Developments of SAP from the past until today. Claus Uwe Hodum, Managing Director of the HONICO group, as well as the German Flexera Software GmbH, pleased with the success of the event and brings together: our annual Conference has for years as a proven and respected platform for the exchange of experts and users of the SAP environment is established, which shows us the many participants as well as the great willingness of participation with very good presentations. Such an event thrives on their content and I would like to thank yet once an active exchange for all of our speakers and attendees.” About Flexera software: Flexera software offers industry-leading solutions for enterprise license optimization. Specializing in SAP, Microsoft and Oracle the FlexNet Manager suite enables IT to plan future budget for licenses effectively and to provide a reliable and meaningful basis for negotiations for acquisitions to your purchasing department. Go to Peter Thiel for more information. By more Transparency regarding the use of the license only buy what you actually need and optimally exploit your investments.

about the HONICO group: the HONICO group has specialized in the development and the distribution of intelligent system management products in the area of SAP. With hundreds of installations around the world it is a competent partner in the areas of process automation, SAP license management, SAP – nonSAP integration and service desk. With the SAP integrated system management products a portfolio has been developed, which is unparalleled: easy installation, quick familiarization of the user, investment security and a faster return on investment are the most important cornerstones of the HONICO Group’s philosophy. The Group of companies with offices in Hamburg and Zurich still maintains a development centre in Bautzen.

Football Club

The online solution offers the opportunity to bring a private football quiz Portal without programming effort at the start. The powerful quiz software Quizzermania is equally suitable for the ambitious Football Club, which will provide an additional incentive in the Internet its members, as also for the professional online provider that would like to offer something special in terms of football. Thus, for example, a well-known player his fans in a playful way can present information to his person in the form of quiz questions. The same is true for organisers of sports events, player agents or suppliers that want to offer more than just material facts on their own website. In addition, Quizzermania 2.0 with a focus on football for soccer schools or similar institutions is suitable. So the provider can demonstrate its expertise based on an attractive knowledge control. Total makes a corresponding quiz Portal significantly increase the attractiveness of the respective Internet page.

Also, extensive tests have shown that the time spent on a site many times can be increased. So, the visitors deals with the matter offered in a playful way. Specific offers, products or services can be integrated into an unobtrusive form in the system. The visitors nevertheless perceive this presentation. The basic idea of the quiz system is the playful knowledge around the subject of football. There are three different forms of knowledge control in the present stage of development: quizzes: on different subjects that offers system quiz questions that must be answered within a certain time. Quiz duel: Here two registered football fans compete against each other. Each player gets the same questions.

Who answered the most questions correctly in the allotted time, won. Quiz bet: Here the visitor with its available points on a given football event can bet whether this meets or not. The bets are set by the operator.

Satisfied Callcenteragenten

With dante helpdesk customer satisfaction by 20 percent to increase the manufacturer a3 system the helpdesk solution dante has fundamentally revised helpdesk new knowledge of user experience research. Actress will not settle for partial explanations. The software has been evaluated in a scientific research project in a call center. The field trial demonstrated that the caller satisfaction can be increased by 20 per cent helpdesk with dante. Redesigned by dante helpdesk we have used consciously on the factor of user experience. The Callcenteragenten should have a positive user experience with the operation of their help desk software”, explains Rudolf Klein, Member of the Executive Board of the a3 System GmbH. in a long-term experiment we have shown empirically that the agents are more satisfied and more balanced and also motivated and quality-oriented work.” Satisfied Callcenteragenten satisfied customers provide contact center and support center are confronted increasingly with demand for a high quality of service. The callers expect competent and effective services and also a friendly customer communication.

Without a customized helpdesk solution these requirements cannot be met mostly. Since 2004, the Saarland manufacturer a3 system developed the helpdesk solution dante helpdesk. The software is suitable in particular as knowledge and process management in the call center. in 2007, dante became helpdesk as the Initiative Mittelstand awarded innovative software product in the category knowledge management innovation award. The telecommunications provider Alice/HanseNet, the product is in use. Via the a3 System GmbH a3 system is a solution provider for demanding business applications and integration projects. A3 systems designs, develops, and tests software solutions based on accepted industry standards and best practice “-approaches.” Project-specifically put together teams of experts accompany the projects through all stages of the analysis and specification through design, implementation, and integration to introduction, maintenance and operation. With the family dante a3 systems offers standard products for content management (www.dante-cms.de), Newslettermarketing (www.instant-mailing.com) and help desk.

Tchibo Tax Software

If the IRS does not pay, give it back money Mannheim, cameramurderer”19.January, 2010. Tchibo offers 27 January for 9.99 Euro in all branches and selected depots the Tchibo tax software tax-taxi 2010 on the academic Association. Is online the order under control from January 19, possible as a download without shipping costs. Manufacturer of award-winning software (very good Stiftung Warentest, 3/2008; Preis-Leistungs-Sieger in ComputerBild 4/2009) is working with the academic community. Actress wanted to know more. The program includes all important facilities and forms and quickly leads to the maximum tax refund with a mouse click. A money-back guarantee is included only with Tchibo in the price: the IRS paid no taxes, the buyer gets back its purchase price.

Customers who reserve for the successive version to secure yourself a price guarantee: the next tax software SteuerTaxi of the academic working group, for the tax return 2010 again for 9.99 Euros plus shipping costs. About the academic Association is the academic working group of independent information service provider around the issues of taxes, money and law for over 30 years. “Under the motto knowledge what to do” the Publisher from Mannheim offers guides and software for consumers. Daily tips and trivia will find people interested in the Internet portals steuertipps.de, geldtipps.de, and rechtstipps.de. Working with the academic community is part of the international publishing company Wolters Kluwer.

In Germany, Wolters Kluwer Germany is on the market for 20 years. Around 1,000 staff are employed at 23 locations. “About Tchibo Tchibo stands for a unique business model: it combines highest competence of roasting coffee, coffee in the coffee bars and an innovative, weekly changing diversity of consumer goods with services such as travel, mobile offers, and Tchibo plus”. With its more than 12,000 employees, the company achieved a turnover of 3.2 billion euros 2008. While it has through a multi-channel distribution system with own stores, nationwide presence in the trade and strong Internet and mail order. Tchibo is the fourth-largest producer of coffee, roasted coffee market leader in five European countries and leader in the European except market for coffee in the world.

Brita Dannenmann Berit

Version 15 of the contact management solution address manager on the market has brought new connections and social media support for the new version software company combit. In addition to a variety of new connections supports the new version now also popular social media platforms like XING and Facebook. Peter Magulski, Managing Director, sees the 15th generation as up-to-date solution. After 18 years and over 80 awards to improve the address manager because the bar hangs quite high. But we are very satisfied with the result. The new version will also continue to offer connection to everything, need customers for CRM success.” At the connections the software house in the Pocket especially generous picked and bought a number of new and expanded interfaces.

So the contact specialist 3.2 also the free software OpenOffice now supported in addition to the current Office suite Microsoft Office 2010. An improved Outlook AddIn and newly a Thunderbird AddIn which according to manufacturer Facilitate the processing of incoming eMails. There was also support directories, such as E.g. MS MapPoint 2010 a further refresher in terms of connections or klickTel 2010 as well as other route planner or address CDs. Because also social media marketing plays an increasingly important role in the contact management, the new version in the sample database for the first time provides fields and Beispielscripte for Facebook, Twitter and XING. Users can call out suitable profiles of your customers directly with a click from the software and so with you exactly the target group and individual contact. In addition list & label 15 has improved combit with its report designer integration the usability issues and evaluations. The reports can be now among other things more easily created and defined with different layout sections within a document.

The table of contents for the preview has been recorded as one of the realized customer wishes in the new version, and facilitates the handling of large documents. For a better ergonomics at also a practical tab-to-tab solution provides the input of customer data. More space for more information about the available is the user and still everything is clearly arranged. A version for a concurrent user costing 417 EUR incl. VAT The three concurrent user license is available from 833 euro VAT included.

Kautex Textron GmbH

Value added of the Kautex plants is now 90 percent – stocks could be reduced by half – times of the tools reduce by one-third of Hohr-Grenzhausen, February 04, 2010: through a loss-free provision of information that are related to the value chain, the IBS software solutions support lean management at Kautex. Use of IBS cockpit module for visualization can illustrated the loss types waste, variability and inflexibility and necessity taken immediately appropriate countermeasures in the sense of a continuous improvement process (CIP). A testament to the efficiency of the IBS software solutions is the Kautex Textron GmbH & Co.KG, work of Bavaria. The company won the automotive lean production Award 2008 in the category of international medium-sized businesses. The Kautex Textron GmbH & Co.KG is one of the leading suppliers of fuel systems made of plastic. The company is part of Textron Inc., 14 billion U.S.

$ Multi-million industry group with 37,000 employees in 29 countries. The company effectively uses its global network of aircraft -, industrial and financial operations, to assist its customers with innovative solutions and services. Textron is known worldwide for its strong brands such as Bell Helicopter, Cessna aircraft, Kautex, Lycoming, E-Z-GO, Greenlee, Jacobsen and Textron finance. IBS solutions support lean management at Kautex, interview with Mark Reece, plant manager, Kautex Textron GmbH & Co.KG / factory Bavaria: at Kautex Mr Reece, which focus on the lean philosophy be applied? Kautex has been philosophy to the fore of its corporate strategy in particular four areas from the lean. One the so-called 5S-Bewegungen from the lean management has added teaching, Kautex internally to a sixth point, focus on the aspect of security is. 5s is a six-step approach to redesign and improve the existing employment.

PDFA Format Scanning Services

The Ratiodata IT solutions & Services GmbH introduces the new standard part of PDF/A-2 of the ISO certified format for long-term archiving. Munster, 7 February 2012. While the conversion of scanned documents assumes the new LurTech according to PDF/A-2 64 bit SDK (software Delvelopment Kit). This component was integrated into all Ratiodata Scanstrecken. The production-ready solution supports new standard of PDF/A-2 with the current version. This brings the advantage that now also the integration of JPEG2000 images instead of only JPEGs is possible in particular for reading digitized paper documents.

Used compression technology for the color levels of the mixed raster content (MRC, layer/layers method) by LurTech, reduces the size of the file to PDF/A-1 again by 10 to 15%. Ratiodata and LurTech maintain a partnership for several years. Every year Ratiodata digitized about 100 million pages in their scan centers for their customers. With the recently acquired update on the new Professional version of the new LurTech 64 bit SDK lets customers spend their scanned documents to PDF/A-2. In addition to the proven PDF/A formats Ratiodata PDF/A-2u, which is specially suitable for scanned documents now also relies on the new level of conformity. Unicode support for scanned documents with OCR full text capability are reproduced texts even safer and better search results.

Special characters, such as, for example, the character will be interpreted correctly and automatically assumed. Ratiodata has the LurTech software solution since 2006 in the usage and benefits since inter alia from the fast processing speed and the high compression rates. Just in workflows-integrate product family used LurTech’s award-winning mixed raster content (MRC, layer/layers method) compression technology, to colour, grey-level or black-and-white scanned documents into high-quality, highly compressed PDF and PDF/A compliant files to convert. As a result, that JPEG2000 images are now allowed in PDF/A-2, is still Once created a 10 to 15 percent higher compression ratio.

BitDefender Extended Technical Support

Dedicated technical support, as well as new business hours increase the efficiency and improve the quality of the new dealer support Holzwickede, 08 July 2008 BitDefender, specialist in software for security solutions, has taken to his expansion new premises in Holzwickede, Dortmund Airport,. At the same time, the new Department pre-sales – and B2B support by BitDefender as direct support for dealers and sales team, its activities has recorded. These measures are accompanied by the new business hours (09.00 19.00), which will ensure a better and more customer-friendly access for resellers and business customers. One of the main pillars within the BitDefender organization, technical support for retailers, has been re-focused directly after the move. With six additional qualified employees as well as customer-friendly business hours, the software manufacturer of security solutions provides the Challenges of the market. New phone numbers available to our retail partners can reach technical support and also our sales are customer-friendly business hours, better accessibility and increased quality for retailers due to the move. Learn more at: Expa. In addition, we have changed our business hours inquiries about our products have a large number of partners also after 17:00.

Here we have followed the request of our partners and are more accessible both for the technical support and sales inquiries”, explains Harald Philipp, CEO of BitDefender. The most important telephone numbers and E-Mail addresses of new BitDefender: Sales: (02301) 9184-222, E-Mail address: marketing: (02301) 9184-333, E-Mail address: support: (02301) 9184-444, E-Mail address: headquarters: (02301) 9184-0, email: with the new support are ideally advised the partners As with the software, BitDefender is also the technical support and sales-new ways. So get the dealer and the sales team with a new, geared to the needs of the Trade Department, which supports each of the partners in the acquisition of new customers and expert technical support in the area of after sales offers pre-sales & B2B-support. The goal is to offer tailor-made solutions to potential customers and to assist the dealer even better in his work. Of course, the support team of also existing business customers for technical issues available is. According to BitDefender, success in business with security solutions for networks is tighter than ever linked to individual and competent advice. About BitDefender: BitDefender is a leading, global provider of proactive working and internationally certified security solutions for desktop PCs, enterprise networks and mobile devices.

The company owns one of the fastest and most effective portfolios of Security software that sets new standards for hazard prevention, timely detection and reliable elimination. BitDefender has B-HAVE, which integrates new, proactive virus detection technology, the currently most advanced weapon against unknown viruses in its products. B HAVE finds and eliminates even unknown viruses regardless of virus signatures. BitDefender has offices in Germany, Spain, Romania, UK and the United States. You can find more about BitDefender under: press contact: BitDefender GmbH Robert-Bosch-str. 2 D 59439 Holzwickede contact: Hans-Peter Lange PR Manager Tel.: + 49 (0) 2301 9184-0 E-Mail: PR Agency: Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact: Fabian Sprengel Tel.: + 49 (26 61) 91 26 00 E-Mail:

LurTech Europe GmbH

CeBIT visitors get all the important information around PDF/A Berlin/Hannover at the LurTech booth, 30 January 2013. The LurTech Europe GmbH (Hall 3, booth D34/1) provides application examples around the PDF/A format in the focus at this year’s CeBIT. With a special role to the third part of the ISO standard. For example, in the future electronic invoices can be transferred comfortably with him. The Central of user guidelines for electronic invoices provide basis on which the Forum e-invoice Germany (FeRD) in Germany (ZUGFeRD). Specifically LurTech will lead to a scenario at CeBIT, where a goods economy out mouse click FeRD compatible PDF invoices without further interaction are created from. These include the visually detectable invoice in PDF/A format, as well as a machine-processable XML record then.

For CeBIT visitors who want to learn about the PDF/A format and learn about the three available standard parts in its forms, the LurTech booth is a suitable Meeting point with competent contact persons. Since the PDF/A ISO certification LurTech is one of the providers of the first hour, integrating the format into their applications and supporting new standard parts? Includes above all the PDF compressor, a production-ready application to compression, conversion to multi-sector and full lyricist recognition (OCR), which is used in many industries. This year LurTech focuses in particular on the financial services industry and the public administration. Banks and insurance companies, for example, face the challenge to keep large amounts of paper and original electronic documents in the long term and searchable. While PDF/A has established itself as the format of choice. LurTech assisted public administrations, which continue to work on their E-Government solutions, to introduce PDF/A in their concepts or applications as secure foundation. In addition, the company is a competent partner for users and ERP – or Financial accounting software manufacturer, when it comes to the implementation and application of the electronic bill Exchange on base of PDF/A-3 with FeRD data.